Terms & Conditions

Last Updated: 19/01/26

Welcome to Chalet Ski Holidays, the trading name of Chamonix Exclusive SAS, accessible at https://www.chaletskiholidays.com. By using our website and services, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

1. Company Information

Legal Company: Chamonix Exclusive SAS
418 route des Aillouds, Les Houches 74310, France
Phone: +44 (0) 117 362 0100
Email:sales@chaletskiholidays.com
SIREN / RCS: 935 119 586
SIRET Number: 935 119 586 00011
Legal form: SAS
VAT Number: FR42935119586
Trading Name / Website Brand: Chalet Ski Holidays
Website:https://www.chaletskiholidays.com

2. Our Service

Chalet Ski Holidays (trading name of Chamonix Exclusive SAS) helps users discover and book chalet accommodation for ski holidays. We provide:

• A searchable directory of chalet properties
• Enquiry forms to express interest in a property
• Personalised support to help you complete your booking

We work with a network of accommodation providers and chalet operators. In some cases, properties may be directly managed by Chalet Ski Holidays. Our goal is to help you find and secure the perfect chalet for your holiday.

3. Use of the Website

By using this website, you agree to:

• Provide accurate and truthful information when submitting enquiries
• Use the site in accordance with applicable laws and these terms
• Not misuse or disrupt the website with viruses, bots, or other harmful tools

Chamonix Exclusive SAS reserves the right to restrict or remove access if the platform is being misused.

4. Booking Process

Submitting an enquiry through our website is not a confirmed booking. Once we receive your enquiry, our team will respond with relevant availability, pricing, and next steps.

A booking is only confirmed when:

1. Chalet Ski Holidays (trading name of Chamonix Exclusive SAS) provides written confirmation (typically via email), and
2. Any required payment or deposit is received as agreed

We act as an intermediary between you and the accommodation provider. Full booking terms, including cancellation and payment policies, will be provided prior to final confirmation.

Please note: Tourist taxes may not be included in the chalet price quoted on the website and will be charged in addition to the stated price. A damage deposit may also be requested for your stay. We recommend contacting us or discussing these details directly with the chalet owner/operator before confirming your booking.

5. Property Listings and Accuracy

We strive to ensure that all property information, pricing, and availability is accurate and up to date. However, changes or errors may occur. Chamonix Exclusive SAS is not liable for inaccuracies in third-party listings or changes made by accommodation providers or operators.

We reserve the right to update, modify, or remove listings at any time.

6. Limitation of Liability

To the fullest extent permitted by law:

• Chamonix Exclusive SAS will not be liable for any direct, indirect, incidental, or consequential damages arising from use of this website or from bookings made through us
• We are not responsible for the quality, condition, or performance of any third-party property
• Users agree that they are making bookings at their own risk and are responsible for reviewing all provided booking terms

7. Intellectual Property & Image Rights

All original content created by Chamonix Exclusive SAS, including text, logos, and website design, is the exclusive property of Chamonix Exclusive SAS. Any reproduction, distribution, or use without prior written permission is prohibited.

Images and media provided by accommodation providers, chalet operators, or third-party sources remain the property of their respective owners. These images are used solely for display on this website and may not be reproduced without the owner’s consent.

Photo Credits / Image Rights:

• Images of chalets, penthouses and apartments marketed by Les Chalets Covarel (Val d’Isère) are the property of MCOVAREL and are used solely for marketing these chalets on this website.
• Some photos on this website have been supplied by the respective Tourist Office for each resort.
• Images for other chalets or resorts are used with permission from the respective owners and remain their property.

8. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, store, and use your personal information, including for newsletter sign-ups.

Important: You will only receive marketing communications if you have explicitly opted in. Contact enquiries alone do not automatically subscribe you to our newsletter.

9. Changes to These Terms

Chamonix Exclusive SAS may update these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the site after such changes constitutes acceptance of the revised terms.

10. Governing Law

These Terms and Conditions apply to bookings made via the website. While Chamonix Exclusive SAS is registered in France, these Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

11. Contact Us

If you have any questions about these Terms and Conditions, please get in touch:

Chamonix Exclusive SAS
418 route des Aillouds, Les Houches 74310, France
Phone: +44 (0) 117 362 0100
Email: sales@chaletskiholidays.com