Introduction
Chamonix Exclusive SAS (trading as Chalet Ski Holidays, “we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when using our website Chaletskiholidays.com.
1. Data We Collect
We may collect the following personal data:
- Name and email address when you sign up for our newsletter.
- Name, email, phone number, or other information when you contact us via email, contact forms, or other channels on our website.
- Information you voluntarily provide when making enquiries about chalets or services.
2. How We Use Your Data
We use your personal data for the following purposes:
- To respond to enquiries and provide the information or services you request.
- To send our newsletter and promotional emails only if you have explicitly opted in.
- To improve our website, services, and communication with clients.
3. Legal Basis for Processing
- Consent: For newsletter subscriptions, we rely on your explicit consent.
- Legitimate Interest / Contractual necessity: For responding to enquiries or providing requested information about our services.
4. Newsletter Sign-Up
You can sign up for our newsletter voluntarily.
- Your email address will only be added to our newsletter list if you provide explicit consent.
- You can unsubscribe at any time using the “unsubscribe” link in every newsletter or by contacting us directly.
5. Contact Form / Direct Contact
- If you contact us via the website or email, your information will be stored securely.
- We may add your email to our newsletter list only if you have explicitly agreed or as part of legitimate communication relating to your enquiry.
6. Data Sharing
We do not sell, rent, or trade your personal data.
- We may share data with trusted service providers who assist us in operating the website or sending newsletters, under strict confidentiality agreements.
7. Data Retention
We retain personal data only as long as necessary for the purposes described above or to comply with legal obligations.
8. Your Rights
Under applicable laws (including GDPR), you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to or restrict the processing of your data.
- Withdraw consent at any time (e.g., unsubscribe from the newsletter).
- Lodge a complaint with a supervisory authority.
9. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure.
10. Cookies
Our website may use cookies for functional and analytical purposes. You can manage your cookie preferences in your browser settings.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the website after such changes constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, please contact:
Chamonix Exclusive SAS (trading as Chalet Ski Holidays)
Email: sales@chaletskiholidays.com
Phone: +44 (0) 117 362 0100
